Staff
 
The Association acknowledges that its corporate business objectives will only be achieved through the commitment of its entire staff.

The Association has been accredited with IIP status since November 1997, reinforcing the Association's commitment to quality services delivered through a well-trained, informed and highly motivated work force.
The operational activities of the Association’s structure is detailed below:

Chief Executive's Department: Vernon Jackson FIH
- General Administration
- Legal and Committee Services
- Personnel
- Right to Buy
- Internal Audit

Finance Department: Serge Botcherby ACA BSc (Hons)
- Budgeting and Monitoring
- Accountancy
- Payroll
- Banking
- Rent Collection
- Treasury Management

Housing Department: Jed Pearson
- Estate Management
- Rent Arrears
- Day-to-Day Repairs
- Allocations
- Special Needs Housing
- Sheltered Housing
- Supporting People

Development: Tony Dooley LIOB
- New Build and Refurbishment Contracts
- Cyclical and Capital Replacement
- Mechanical Services
- Environmental Services
- Asset Management
- Health and Safety

Initiatives: Sarah Bevan BSc
- New Developments/Initiatives
- Research
- Community Development
- Investors in People

Corporate Services: Ken Mason MSc Urban Renewal
- Information Technology
- Marketing
- Risk Management
- Information

Fitton Hill Area Director: Bernie McConnell
- Estate Management
- Rent Arrears
- Day-to-Day Repairs
- Allocations
- Special Needs Housing
- Sheltered Housing
- Supporting People
Staff Structure 1 of 2